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Typical jobs across Sandoval County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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5 job stories

The calls we handle most

Typical job
Illustration: A first inspection after a trail along a kitchen counter

A first inspection after a trail along a kitchen counter

What homeowners notice
A homeowner in Rio Rancho saw a small line of insects along the back of a kitchen counter each evening for a week and could not name them.
What we do
The technician followed the trail from the counter edge to a gap at the pipe where it entered the wall under the sink, checked the cupboard back and the wall base, and collected a dead specimen in a sealed container for identification.
What to expect
The report recorded the trail, its place and direction, the gap at the pipe, and an identification marked as provisional until the specimen was checked. The homeowner was given a sealing list for the pipe entry and a return date to check the trail.

2-3 hours typical visit

Typical job
Illustration: A sealing survey after droppings in a pantry

A sealing survey after droppings in a pantry

What homeowners notice
A household in a Corrales home found droppings on a pantry shelf and a torn corner on a bag of dry goods, and asked for the way in to be found.
What we do
The technician mapped the signs, surveyed the outside wall base and the vents, found a gap at the foundation joint on the side nearest the garden bed, and checked the matching point inside the garage wall.
What to expect
The openings were closed with a durable metal mesh fixed at its edges and a sealant over the joint, the bed edge was moved off the siding, and a follow-up check was dated for the next month. The report recorded the items left for the homeowner to do.

3-4 hours typical visit

Typical job
Illustration: A scorpion find in a bedroom shoe

A scorpion find in a bedroom shoe

What homeowners notice
A household in a foothill home found a small scorpion in a shoe in a bedroom and asked for it to be identified before anyone was told it was dangerous.
What we do
No one had been stung. The line asked the medical questions first and confirmed no symptoms. The technician collected the creature in a sealed rigid container, identified it as far as the evidence allowed, and checked the shelter and the openings near the bedroom.
What to expect
The report said the kind was not confirmed, recorded the place and the date, and listed the shelter to clear and the openings to close. A monitor was placed for a set period and a return date was given.

2 hours typical visit

Typical job
Illustration: A commercial walk-through before a stock delivery

A commercial walk-through before a stock delivery

What homeowners notice
A small shop manager downtown wanted an independent walk-through of the storage room and the waste area before a large delivery of boxed stock arrived.
What we do
The technician agreed the access hours with the manager, walked the storage room and the delivery door, checked the stock shelving and the drain, and recorded the waste area and the back corridor separately.
What to expect
The log recorded the storage room and the waste area with their places, the cardboard stacked against the wall was moved on the manager’s side, and a monitoring log was started with a return date. The manager received a written report for the building file.

3-4 hours typical visit

Typical job
Illustration: A return visit after a monitoring period

A return visit after a monitoring period

What homeowners notice
A homeowner in a mountain-side home had a monitor in place for three weeks and wanted to know whether the activity along a utility line had stopped.
What we do
The technician read each monitor, compared the counts with the first reading, checked the sealed point at the utility line, and looked at the downhill wall where water sat after rain.
What to expect
Counts had fallen to nothing over the last two readings. The report recorded the change, kept the monitor in place for one further period, and set the final check and the open drainage item for the homeowner.

1-2 hours typical visit

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